At TELA Bio, we understand that your privacy is important to you, and we are committed to protecting your privacy to the fullest extent of the law.

This document explains our policies governing the information you submit to this website, (the “Website”).

Please also review the Website Terms of Use, which include guidelines and limitations that may affect your use of the Website.

By submitting your information to us and by using the Website, we will assume that you have read, understood, and consent to the Terms of Use and this Privacy Policy. We also assume that you consent to TELA Bio’s use of your information as described in the Terms of Use and this Privacy Policy. If you do not consent, your only recourse is to not use the Website.


(1)   Personal Information
Most services on our Website do not require you to disclose your personal information. “Personal Information” includes, but is not limited to, your name, e-mail address, mailing address or phone number. We only collect personal information that you voluntarily submit to us. For instance, Personal Information may be collected if you complete our online contact form or contact us by other means, including email.

By voluntarily submitting your Personal Information to us, you agree that we may keep a record of this information and may use it:

  • To contact you via email, postal mail, telephone, or otherwise to respond to your inquiry or provide you with information that may be of interest to you, including information about our company and its products or services;
  • For purposes of marketing and promoting our company and its products or services;
  • For statistical analysis of the use of our Website;
  • To enforce our Terms of Use or this Privacy Policy; and/or
  • To comply with the laws or regulations of any country, court orders, subpoenas, or other legal processes or proceedings.

If you do not want to continue to receive promotional email from us, visit the “Opt Out” or “Unsubscribe” link at the bottom of any email to remove yourself from continued receipt of such email messages.

Your Personal Information will be retained in our database only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal reporting or documentation retention requirements, in accordance with our reasonable discretion in view of standard practices.

(2)   Non-Personal Information
We may collect non-personal information to make the Website more useful to you and to do such things as operate and enhance the Website. For instance when you visit the Website, the Website servers automatically record information that your browser sends whenever you visit a website. The information sent automatically by your browser is referred to as “Usage Data.” This Usage Data may include information such as the manufacturer and model of your mobile or other device used to access the Website; your Internet Service Provider (ISP); your device’s Internet Protocol (“IP”) address (or other device identifier), browser type, and operating system; referring/exit pages; clickstream data; pages of the Website that you visit and the time spent on those pages; information you search for on the Website; Website access times and dates; and other statistics.

We use this information for technical administration of the Website, including to monitor and analyze use of the Website, to increase the functionality and user-friendliness of the Website, and to better tailor the Website to Users’ needs.


(1)   Cookies
A cookie is a small script placed on the hard drive of your computer by our Website. The cookie is placed there for the purpose of recognizing your specific browser/computer combination when you to return to our Website.

The information that we collect using cookies is non-personal information. Further, the cookies on the Website are first-party cookies (i.e., cookies that send data directly to TELA Bio and agents and contractors acting on behalf of TELA Bio, including cookies used to monitor, analyze, and administer the Website); we do not allow third parties to place cookies on the Website for their own commercial use.

You have the ability to decline cookies. Most browsers automatically accept cookies, but you can disable this function by changing the cookie profile on your browser. If you disable or delete your cookies, you will still have access to our Website; however, some features may not be available to you.


Some Web browsers may be configured to send Do Not Track signals to websites, or users may use similar mechanisms, to indicate a user’s preference that certain web technologies not be used to track the user’s online activity. The Website does not accept or process such Do Not Track signals or similar mechanisms. However, other than data regarding your referring and exiting pages (i.e., any page you link from to access our Website or link to in exiting our Website), our Website does not include any cookies or other technologies that track your activity across third-party websites.


TELA Bio may share personal information with third-party service providers and partners to help us provide the Website and its functionality or to otherwise support our business, including by performing statistical analysis, sending emails or postal mail and providing customer support.

TELA Bio may disclose personal information to protect and defend the rights or property of TELA Bio; and, (c) act under exigent circumstances to protect the personal safety of users of TELA Bio or the public.

TELA Bio may share Personal Information if required to do so by law, including to comply with the laws or regulations of any country, court orders, subpoenas, or other legal processes or proceedings, in connection with a prospective purchase of TELA Bio or our business related to the Website and to protect and defend the rights or property of TELA Bio.

TELA Bio may transfer information, including your personal information, in connection with a merger, sale, acquisition or other change of ownership or control by or of us or any affiliated company (in each case whether in whole or in part.

We may use any non-personal information as we see fit without any limitation or obligations to you.


Once you voluntarily submit your Personal Information to the Website, you may update, remove or otherwise change any of your Personal Information by contacting us at Note that we may retain changed or deleted information in our archives in order to serve you better or comply with legal or regulatory requests.


Please note that if you use any bulletin board, chat room, comment posting feature, or other public communication service, forum, or feature offered through the Website, or post any information available for viewing by other visitors, any of the information that you share will be visible to other visitors. The information that you make available can be read, used, and collected by other visitors to send you unsolicited messages outside of the Website. TELA Bio is not responsible for the manner in which the Personal Information that you decide to share publicly will be used by other visitors.


We take reasonable precautions to secure your Personal Information. However, no Internet transmission is 100% secure or error-free. Despite our efforts, you should know that we cannot eliminate all security risks associated with your Personal Information. Any information you transmit to TELA Bio, you do at your own risk.


We provide the Website from servers located in the United States. If you are accessing the Website from the European Union, we will only transfer your personal information to the United States through the use of appropriate safeguards. We process personal information to pursue TELA Bio’s legitimate business interest to operate the Site and as described in the section titled “What We Collect and How We Use It” above. To learn more about with whom we share your personal information please refer to the section titled “Disclosure of Your Personal Information” above.

You have a right to access your personal information, rectify inaccurate personal information we keep about you, request the erasure of personal information no longer necessary for the purposes that we have collected or processed the information, and to request that TELA Bio restrict the processing of your data in certain circumstances. If you wish to access your personal information or submit another request relating to your personal information, please contact TELA Bio in writing at the contact information provided below. You have the right to receive personal information that you provided to TELA Bio in a commonly used and machine-readable format, and to transmit that information to any controller without hindrance from us. You also have the right to lodge a complaint with a supervisory authority.


The Website may contain links to other websites. You recognize that we do not control these third party websites and our Privacy Policy will not apply to those websites. You should consult each applicable privacy policy before using any third party website.


When California customers provide personal information to a business, they have the right to request certain disclosures if that business shares personal information with third parties or affiliates for the third parties’ or affiliates’ direct marketing purposes. If you are a California resident, once per calendar year, you may request that we provide you a list of companies with whom we shared your Personal Information for the third parties’ or affiliates’ direct marketing purposes, and a list of the categories of personal information we share.

As stated in this Policy, we do not share information with third parties or affiliates for those third parties’ or affiliates’ direct marketing purposes.

California customers may request further information about our compliance with this law by e-mailing: compliance@telabio.comor contacting us by mail at TELA Bio, Inc., 1 Great Valley Parkway, Suite 24, Malvern, PA 19355, Attn: Compliance. As previously noted, we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this e-mail or mailing address.


The Website does not support Do Not Track at this time. Do Not Track (DNT) is a privacy preference that you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For all the details, including how to turn on Do Not Track, visit


This site is not intended for or directed at children 13 years of age or younger. We do not knowingly collect or maintain information about anyone under the age of 13. If you think that we may have collected Personal Information from a child under the age of 13, please contact us at


Any questions, comments or concerns about this Privacy Policy may be sent to or contacting us by mail at TELA Bio, Inc., 1 Great Valley Parkway, Suite 24, Malvern, Pennsylvania 19355, Attn: Compliance.


If our Policy changes, we will post those changes to our Website as notification to you. Your use of the Website following any such change constitutes your agreement to the terms of the revised Policy. We suggest that you check this Policy frequently.

This Privacy Policy was last updated in December 2019.